About Network Error Codes
They refer to codes displayed when an error occurs in the network. You can check the action to take as well as a description of the error by referring to the code in the error code list. If you have a machine code or “Trouble Code” please refer to our C364e Trouble Code page.
The [Details..] button will display the network error code. Refer to the following tables for more information on the code.
SMTP transmission
Code | Description |
---|---|
22 | Invalid argument. |
27 | The file size is too large. |
28 | Insufficient memory of the device. |
32 | The pipe is broken. |
42 | The specified protocol is unavailable. |
51 | Unable to reach the destination network. |
52 | The connection aborted by the network. |
55 | A buffer shortage occurred. |
57 | The socket is not connected. |
58 | The connection has been interrupted. |
60 | The operation has timed out. |
61 | The connection is rejected. |
62 | The device is not connected to the network. |
67 | The host is shut down. |
70 | The operation is expected to be blocked. |
421 | SMTP server error. Since the service is unavailable, the transfer channel is closed. |
432 | SMTP server error. The password must be changed. |
450 | SMTP server error. Unable to access to the mail box. |
451 | SMTP server error. The requested action has been cancelled because an error occurred while processing a job. |
452 | SMTP server error. Shortage of the system storage capacity. |
453 | SMTP server error. No E-mail massage. |
454 | SMTP server error. Temporary authentication failure. |
458 | SMTP server error. Unable to queue a message to the node. |
459 | SMTP server error. The node is not permitted. |
499 | SMTP server error. An unsupported SMTP error code of 400s is received from the SMTP server. |
500 | SMTP server error. Syntax error (command unrecognized). |
501 | SMTP server error. Syntax error in parameters or arguments. |
502 | SMTP server error. The command is not implemented. |
503 | SMTP server error. Bad sequence of commands. |
504 | SMTP server error. The command parameter is not implemented. |
521 | SMTP server error. The server does not receive mail. |
530 | SMTP server error. The access is rejected. |
534 | SMTP server error. The authentication mechanism is too weak. |
535 | SMTP server error. Authentication error. |
538 | SMTP server error. The requested authentication mechanism requires encryption. |
550 | SMTP server error. The requested action is not executed. |
551 | SMTP server error. The user is not connected locally. |
552 | SMTP server error. The requested E-mail action is cancelled. |
553 | SMTP server error. The requested action is not accepted. |
554 | An SMTP server error, or an internal error when sending data. The transaction failed. |
555 | SMTP server error. MAIL/RCPT parameter error. |
599 | SMTP server error. An unsupported SMTP error code of 500s is received from the SMTP server. |
2236 | The certificate has expired, or the validity period has not yet started. |
2238 | The CN field of the certificate does not match the server address. |
2239 | The certificate does not have the expected usage. |
2240 | The certificate is not trusted. To trust the certificate, the certificate must be registered to the system. |
2241 | The certificate has expired. |
2242 | The CA server rejected the connection. |
2243 | The connection to the server that checks for expiration of the certificate has timed out. |
2244 | Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB). |
2261 | The format of the certificate is invalid. |
2263 | Failed to initialize the certificate verification. |
2264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
2266 | Internal error of the certificate verification. |
2267 | The device certificate does not exist. |
2268 | No certificate is sent from the server. |
3000 | An unexpected error occurred. |
3001 | An unexpected error occurred within the library being used. |
3002 | An invalid channel is specified. |
3003 | SMTP server address is invalid. |
3004 | Parameter error (MIMEBodyHeader). |
3005 | Parameter error (DisplayName). |
3006 | Parameter error (character set). |
3007 | Parameter error (From address). |
3008 | Parameter error (To address). |
3009 | Parameter error (CC address). |
3010 | Parameter error (BCC address). |
3011 | Parameter error (EmailSet is NULL). |
3012 | Parameter error (destination certificate is NULL). |
3013 | Parameter error (E-mail body). |
3014 | The hard disk is invalid. |
3015 | The S/MIME function is disabled. |
3016 | Self-certificate error. The device certificate cannot be used in the S/MIME function. One possibility, among others, is that the type of encryption key is not RSA. |
3018 | An invalid encryption algorithm is specified. |
3019 | An invalid signature algorithm is specified. |
3020 | The E-mail address included in the destination certificate does not match the destination address (To/Cc/Bcc). |
3021 | The E-mail address included in the certificate does not match the sender (From) address. |
3022 | Format error of the certificate. |
3023 | Parameter error (Disposition-Notification-To). |
3024 | Message syntax error of the receiver side. |
3025 | The SMTP server does not support the STARTTLS command. |
3026 | PKI card access error. |
SMB transmission
Code | Description |
---|---|
42 | The protocol is not initialized. |
52 | MIO was reset during forwarding. |
55 | An I/O buffer capacity shortage occurred. |
57 | Failed to connect to the server. |
62 | The device is not connected to the network. The connection has been interrupted. |
70 | The network connection is busy. |
4096 | The host name is not specified. The specified host name does not exist on the network. |
4097 | The user name is not specified. Unable to log in with the specified user name and password. The user does not have write permission to the folder. Failed to log in due to an SMB protocol error. |
4098 | The folder name is not specified. The specified folder does not exist. |
4099 | The user name is not specified. Unable to log in with the specified user name and password. The user does not have write permission to the folder. Failed to log in due to an SMB protocol error. |
4100 | The specified file name is invalid. |
4101 | The specified file already exists and is write-protected. The folder and the disk are write-protected. |
4102 | The specified media to be written is not formatted. The file system of the specified media to be written is faulty. |
4103 | The server capacity is full. |
4104 | The server capacity has become full while writing data. |
4105 | Other errors to which an error code is not assigned. |
10000 | Failed in authentication using a PKI card (PKI token). |
12236 | The certificate has expired, or the validity period has not yet started. |
12239 | The purpose of the certificate is not right. |
12240 | CA that cannot be trusted or is not registered. |
12241 | The certificate has expired. |
12242 | The CA server rejected the connection. |
12243 | The connection to the server that checks for expiration of the certificate has timed out. |
12244 | The size of the expiration list is too large. |
12263 | Failed in initialization of certificate verification (The path of the hard disk for saving certificates is not specified). |
12264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
12266 | Internal error of the certificate verification. |
12267 | The device certificate does not exist. |
12268 | No certificate is sent from the server. |
SMB browsing
Code | Description |
---|---|
32 | The connection has been interrupted. |
42 | The specified protocol is unavailable. |
57 | Failed to connect to the server. |
62 | The device is not connected to the network. The internal channel detected an error immediately before establishing communication. |
67 | The host PC is shut down. |
4096 | The group name/host name is not specified. The specified group name/host name does not exist on the network. |
4097 | The user name is not specified. Unable to log in with the specified user name and password. Failed to log in due to an SMB protocol error. |
4098 | Administrative shares do not exist. The shared resource name is not specified. The shared resource does not exist. |
4099 | The user name is not specified. Unable to log in with the specified user name and password. Failed to log in due to an SMB protocol error. |
4102 | The specified media to be written is not formatted. The file system of the specified media to be written is faulty. |
4105 | Other errors to which an error code is not assigned. |
4352 | The browser machine (master browser/backup browser) is not found. |
4353 | Unable to log in to the browser machine (master browser/backup browser). |
4354 | The sub folder does not exist. |
4355 | The request is not accepted due to an invalid call sequence etc. |
4368 | The number of groups is too large. |
4369 | The number of host PCs is too large. |
4370 | The number of shared resources is too large. |
10000 | Failed in authentication using a PKI card (PKI token). |
12236 | The certificate has expired, or the validity period has not yet started. |
12239 | The purpose of the certificate is not right. |
12240 | CA that cannot be trusted or is not registered. |
12241 | The certificate has expired. |
12242 | The CA server rejected the connection. |
12243 | The connection to the server that checks for expiration of the certificate has timed out. |
12244 | The size of the expiration list is too large. |
12263 | Failed in initialization of certificate verification (The path of the hard disk for saving certificates is not specified). |
12264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
12266 | Internal error of the certificate verification. |
12267 | The device certificate does not exist. |
12268 | No certificate is sent from the server. |
E-Mail/Internet Fax
Code | Description |
---|---|
1 | Failed to log in to the E-mail server. |
2 | An internal error occurred. |
3 | Failed to connect to the server. |
4 | The connection has timed out. |
5 | Decoding failed due to invalid MIME format or S/MIME format. |
6 | Available free memory is insufficient. Reception is not possible. |
7 | Job ID is invalid. |
9 | Failed to delete an E-mail message. |
10 | The mail box is full. |
11 | Failed to search the certificate. |
12 | Failed to retrieve the device certificate or private key. |
13 | An I/O error occurred. A hard disk operation error has occurred, or memory capacity of the computer may be insufficient. |
14 | The S/MIME function is disabled. |
15 | The hard disk is invalid. |
16 | The format of the certificate from the E-mail sender is invalid. |
2236 | The certificate has expired, or the validity period has not yet started. |
2238 | The CN field of the certificate does not match the server address. |
2239 | The certificate does not have the expected usage. |
2240 | The certificate is not trusted. To trust the certificate, the certificate must be registered to the system. |
2241 | The certificate has expired. |
2242 | The CA server rejected the connection. |
2243 | The connection to the server that checks for expiration of the certificate has timed out. |
2244 | Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB). |
2261 | The format of the certificate is invalid. |
2263 | Failed to initialize the certificate verification. |
2264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
2266 | Internal error of the certificate verification. |
2267 | The device certificate does not exist. |
2268 | No certificate is sent from the server. |
FTP
Code | Description |
---|---|
22 | Parameter error (e.g. the file name is NULL). |
27 | Parameter is invalid. |
42 | The specified protocol is unavailable. |
52 | The process is cancelled by a device reset. |
55 | A memory shortage has occurred. |
56 | The FTP connection is already open. |
57 | Failed to connect to the server. |
60 | The connection has timed out. |
61 | The connection has been interrupted. |
62 | The device is not connected to the network. |
70 | The network connection is busy. |
450 | The file has not been deleted. |
451 | The file transfer failed (e.g. due to insufficient server capacity). |
452 | The file transfer failed (e.g. due to insufficient server capacity). |
501 | Syntax error in parameters or arguments. |
530 | Incorrect login name or password. |
550 | The specified folder does not exist. |
552 | The file operation failed (e.g. due to insufficient server capacity). |
IEEE802.1X
Code | Description |
---|---|
1 | Connection has already been established. |
2 | Setting error |
3 | Unable to find the destination AP (SSID). |
4 | The authentication mode does not match the AP (IEEE8021X/WPA-EAP/WPA-PSK/NONE). |
5 | Negotiation of the EAP method failed. |
6 | The EAP authentication failed (user ID, password, certificate, etc.) |
7 | Encryption negotiation with the AP failed (TKIP/CCMP). |
8 | Failed to retrieve the client certificate. |
9 | The client certificate has expired. |
10 | Verification error of the server certificate (EAP-TLS/EAP-TTLS/PEAP). |
11 | Although the WPA-PSK mode is selected, the Pre-Shared Key is not specified. |
12 | An authentication error occurred in WPA-PSK mode (unmatched Pre-Shared Key). |
13 | The phase 2 method is not specified (PEAP). |
14 | Negotiation of the phase 2 method failed (PEAP). |
15 | Response from the server has timed out. |
16 | Failed to allocate memory. |
17 | Failed to start the supplicant task. |
18 | The driver does not work. |
19 | The server certificate has expired (EAP-TLS/EAP-TTLS/PEAP). |
20 | CA verification error of the server certificate (EAP-TLS/EAP-TTLS/PEAP). |
21 | Server ID verification error of the server certificate (EAP-TLS/EAP-TTLS/PEAP). |
22 | The CA certificate is not specified (EAP-TLS/EAP-TTLS/PEAP). |
23 | The server ID is not specified (EAP-TLS/EAP-TTLS/PEAP). |
24 | Settings are combined normally. |
25 | Connection and authentication are complete. |
26 | The server certificate does not have the expected usage (EAP-TLS/EAP-TTLS/PEAP). |
27 | The server certificate has expired (EAP-TLS/EAP-TTLS/PEAP). |
28 | Access to the server to check for expiration of the server certificate is rejected (EAP-TLS/EAP-TTLS/PEAP). |
29 | Access to the server to check for expiration of the server certificate has timed out (EAP-TLS/EAP-TTLS/PEAP). |
30 | Unable to check for expiration because the CRL size that has been retrieved to check for the expiration of the server certificate exceeds the maximum capacity that can be retained (1MB) (EAP-TLS/EAP-TTLS/PEAP). |
31 | Incorrect format of the server certificate (EAP-TLS/EAP-TTLS/PEAP). |
32 | Verification of the server certificate is invalid (EAP-TLS/EAP-TTLS/PEAP). |
33 | The hard disk path is not specified for the certificate verification (PKI) function (EAP-TLS/EAP-TTLS/PEAP). |
34 | The certificate verification (PKI) function is in the excessive multiplex processing status (EAP-TLS/EAP-TTLS/PEAP). |
35 | Parameter error of the certificate (EAP-TLS/EAP-TTLS/PEAP). |
36 | Internal error of the certificate verification (PKI) function (EAP-TLS/EAP-TTLS/PEAP). |
LDAP
Code | Description |
---|---|
1 | An invalid operation occurred. |
4 | The number of search results has exceeded the maximum number of items allowed. |
7 | The LDAP server does not support SASL. |
10 | Unable to trace the link although Referral is specified. |
32 | Cannot find the search route. |
49 | Failed to log in to the LDAP server. |
80 | An unexpected error occurred. |
85 | The connection has timed out. |
86 | The supported SASL does not match the LDAP server side. |
88 | Cancelled by the user. |
90 | A memory shortage has occurred. |
91 | Unable to connect to the LDAP server. |
92 | The supported LDAP version does not match the LDAP server side. |
128 | Failed to resolve the LDAP server name using the DNS server. |
129 | The certificate of the LDAP server has expired. |
130 | Mutual authentication using GSS-SPNEGO (Kerberos v5) failed. |
131 | The search result remains. |
2238 | The CN field of the LDAP server certificate does not match the server address. |
2239 | The LDAP server certificate does not have the expected usage for a server. |
2240 | The LDAP server certificate is not trusted. To trust the certificate, the certificate must be registered to the system. |
2241 | The LDAP server certificate has expired. |
2242 | The CA server rejected the connection. |
2243 | The connection to the server that checks for expiration of the certificate has timed out. |
2244 | Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB). |
2261 | The format of the LDAP server certificate is invalid. |
2263 | Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified. |
2264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
2266 | Internal error of the certificate verification/management module. |
2267 | The device certificate does not exist. |
2268 | No certificate is sent from the communications peer. |
10000 | Failed in authentication using a PKI card (PKI token). |
12236 | The ticket certificate has expired. |
12239 | The ticket certificate does not have the expected usage for a server. |
12240 | The ticket certificate is not trusted. To trust the certificate, the certificate must be registered to the system. |
12241 | The ticket certificate has expired. |
12242 | The CA server rejected the connection. |
12243 | The connection to the server that checks for expiration of the certificate has timed out. |
12244 | Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB). |
12261 | The format of the ticket certificate is invalid. |
12263 | Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified. |
12264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
12266 | Internal error of the certificate verification/management module. |
WebDAV transmission
Code | Description |
---|---|
22 | The format of the URL of the target resource is invalid. Parameter error. |
27 | Attempted to send data that exceeds the maximum transferrable size for transfer coding. |
42 | WebDAV send is disabled. |
52 | The process is cancelled by a device reset. |
55 | A buffer shortage occurred. |
56 | The connection has already been established. |
57 | The connection to the WebDAV server failed (including connection time out). |
62 | The device is not connected to the network. |
70 | MIO is busy. |
72 | The connection has been interrupted with the condition that is insufficient to the specified size. |
1001 | The server does not support WebDAV. Unable to upload data to the server. |
1002 | The intermediate resource is not a collection (directory) (e.g. the specified folder does not exist). |
1003 | The target resource is a collection (directory). |
1011 | Although "https" is specified for the resource URL, it is unavailable because the SSL library is not included for the modularity. |
1012 | Although "https" is specified for the resource URL, the connection is interrupted because the WebDAV server certificate has expired. |
1013 | The CONNECT method is issued to the proxy server to establish an SSL connection via a proxy, but it is rejected. |
1017 | A communication error occurred while sending a request. |
1018 | A communication error occurred while receiving a response. |
1027 | nContentLength exceeds the maximum transferable size. |
1030 | Although use of a proxy has been specified, the proxy setting information is unavailable. |
1031 | The connection to the proxy server failed (including connection time out). |
1098 | Failed in chunk TX to SharePoint Server. |
1099 | Another internal error occurred (e.g. memory shortage). |
2236 | The certificate has expired, or the validity period has not yet started. |
2238 | The CN field of the certificate does not match the server address. |
2239 | The certificate does not have the expected usage. |
2240 | The certificate is not trusted. To trust the certificate, the certificate must be registered to the system. |
2241 | The certificate has expired. |
2242 | The CA server rejected the connection. |
2243 | The connection to the server that checks for expiration of the certificate has timed out. |
2244 | Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB). |
2261 | The format of the certificate is invalid. |
2263 | Failed to initialize the certificate verification. |
2264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
2266 | Internal error of the certificate verification. |
2267 | The device certificate does not exist. |
2268 | No certificate is sent from the server. |
User Authentication
Code | Description |
---|---|
1 | Invalid parameter (e.g. the number of characters exceeds the limit, blank). The authentication function setting is disabled. |
2 | Failed to resolve the name using the DNS server. |
3 | Unable to find the authentication server. |
4 | Failed to authenticate. |
5 | Failed to allocate memory. An unexpected error occurred (which does not occur under normal usage conditions). |
6 | An authentication request is received while an internal task of the user authentication client is being performed. |
7 | MIO was reset during forwarding. |
10000 | Failed in authentication using a PKI card (PKI token). |
12236 | The SSL certificate has expired. |
12239 | The certificate does not have the expected usage. |
12240 | The certificate is not trusted. To trust the certificate, the certificate must be registered to the system. |
12241 | The certificate has expired. |
12242 | The CA server rejected the connection. |
12243 | The connection to the server that checks for expiration of the certificate has timed out. |
12244 | Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB). |
12261 | The format of the certificate is invalid. |
12263 | Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified. |
12264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
12266 | Internal error of the certificate verification. |
WebDAV client
Code | Description |
---|---|
2 | The ID of a client that is not active has been specified. |
3 | Receive time out occurred. |
4 | A receive error occurred. Or an invalid request URL is specified. |
5 | The size of the content length or the receive size exceeds the maximum transferable size. Or the size of the message body is too large. |
6 | The process is cancelled by a device reset. Or the size of the message body exceeds the maximum transferable size. |
7 | An internal error occurred. Or the process is cancelled by an internal reset. |
8 | Failed to connect to the WebDAV server. |
9 | An error occurred while sending data to the WebDAV server. |
10 | A timeout occurred while sending data to the WebDAV server. |
11 | Failed to connect to the proxy server. |
12 | The proxy server rejected the connection request. |
13 | While the proxy server specification is valid, the host of the proxy server is not specified. |
14 | Failed to authenticate the proxy server. |
15 | Other error was returned from the proxy server. |
16 | An internal error occurred. |
17 | The process is cancelled because MIO_REQBODY_ERROR is specified by the device application. |
2236 | The certificate has expired, or the validity period has not yet started. |
2238 | The CN field of the certificate does not match the server address. |
2239 | The certificate does not have the expected usage. |
2240 | The certificate is not trusted. To trust the certificate, the certificate must be registered to the system. |
2241 | The certificate has expired. |
2242 | The CA server rejected the connection. |
2243 | The connection to the server that checks for expiration of the certificate has timed out. |
2244 | Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB). |
2261 | The format of the certificate is invalid. |
2263 | Failed to initialize the certificate verification. |
2264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
2266 | Internal error of the certificate verification. |
2267 | The device certificate does not exist. |
2268 | No certificate is sent from the server. |
Scan server sending
Code | Description |
---|---|
1 | The action is not supported. |
2 | The specified parameter is invalid. |
3 | The operation failed. |
4 | A temporary error occurred on the scan server. |
5 | An internal error occurred on the scan server. |
6 | The scan server returned an error due to operation by an unauthorized user. |
7 | The scan server returned an error due to invalid request. |
8 | Addresses for secondary distribution are not supported. |
9 | The destination address is not included in PSP. |
10 | The scan server returned an error due to access by an unauthorized user. |
11 | The scan server returned an error due to a request for invalid action. |
12 | The scan server returned an error due to transmission of unregistered PSP to the scan server. |
13 | The scan server returned an error due to a request for invalid action. |
14 | The scan server returned an error due to use of a format that is not supported. |
22 | The specified parameter is invalid. |
42 | The WebService or WSD-Scan function is invalid. |
52 | The connection aborted by the network. |
53 | The connection is suspended. |
55 | The I/O buffer capacity is in short. |
57 | No connection exists with the client. |
62 | The connection has been interrupted. |
70 | NICFUM is busy. |
2236 | The SSL certificate has expired. |
2238 | The CN field of the certificate does not match the server address. |
2239 | The certificate does not have the expected usage. |
2240 | The certificate could not be trusted. To trust the certificate, the certificate must be registered to the system. |
2241 | The certificate has expired. |
2242 | Cannot connect to the CA server upon certificate verification. |
2243 | Time out occurred at the time of the certificate verification. |
2244 | The size of the expiration list is too large. |
2261 | The format of the certificate is invalid. |
2263 | No verification can be performed as he hard disk path has not been specified yet. |
2264 | Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20). |
2265 | Parameter of the certificate verification is invalid. |
2266 | Internal error of the certificate verification/management module. |
2267 | The device certificate does not exist. |
2268 | No certificate is sent from the communications peer. |