Configuring Scan to E-mail for Konica Minolta MFPs

C364e series MFP used for all examples

Note:

Under most circumstances, you must have a valid email account for the MFP to send emails. Select one email account/address to use and the email sender. All emails sent from the MFP will use this email account/address.

 

MFP must be configured with the appropriate network settings for Scan to email to function. This includes but is not limited to having a valid IP address and valid DNS server. See this link for details on configuration.

Required information:

SMTP Server

Port

Security – SSL, TLS, or none

Authentication – Username and password (if required)

 

The needed information can be obtained from your email provider. See common providers below.

Gmail

SMTP server address: smtp.gmail.com

SMTP username: Your Gmail address (e.g. example@gmail.com)

SMTP password: Your Gmail password

SMTP port (TLS): 587

SMTP port (SSL): 465

SMTP TLS/SSL required: yes

Note: You must enable “Less Secure Apps”. See this link for details on configuration.

Office365

SMTP server address: smtp.office365.com

SMTP username: Your Office365 address

SMTP password: Your Office365 password

Port: Port 587 (recommended) or port 25

SMTP TLS required: yes (TLS)

Godaddy / Secureserver

SMTP server address: smtpout.secureserver.net

SMTP username: Your email address is your username

SMTP password: Your Godaddy email password

Port: Port 465

SMTP SSL required: yes (SSL)

 

Entering E-mail (SMTP) Settings

From the MFP

At the MFP press the following buttons to access the SMTP settings.

 

[Menu] – [Utility] – [Administrator Settings] – [Network Settings] – [E-Mail Settings] – [E-Mail TX (SMTP)]

 

Navigate the screens to enter the following information.

 

[SMTP Server Address] – Enter the SMTP server address.

[SSL/TLS Settings] – For SSL select SSL, for TLS select TLS, for none select OFF.

 

If authentication is required (username/password) press the [Detail Settings] button. Press ON for [SMTP Authentication]. Enter the correct Username and Password.

 

Press OK to exit.

 

At the MFP press the following buttons to register the Administrator Email.

 

[Utility] – [Administrator Settings] – [Administrator/Machine Settings] – [Administrator Registration]

 

Enter the email address being used.

 

At the MFP press the following buttons to register the Device Email.

 

[Utility] – [Administrator Settings] – [Administrator/Machine Settings] – [Input Machine Address]

 

Enter the email address being used.

 

Entering E-mail (SMTP) Settings

From the Web Connection

The network setting for the MFP can be configured by means of the Web Connection. This will allow you to change or update settings from any computer that is connected to the same network as the MFP. For details on configuring these settings by this means, see this link.

 

Common Problems

DNS server is not entered – If a valid DNS server is not saved into the MFP, the MFP will not be able to communicate with the Email server. Verify that a valid DNS server is saved into the MFP. See this link for details on configuration.

 

Incorrect Default Gateway – If a Default Gateway is not saved into the MFP or if the Default Gateway is incorrect, the MFP will not be able to communicate with the Email server. Verify that all IPv4 settings are correctly entered into the MFP. See this link for details on configuration.

 

GMail – If the email address being using is a gmail address or google apps email address, you must access the account settings and allow “less secure apps”. See this link for details on configuration.